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Common Language® Services Information Service

Providing the industry with a single, flexible approach to define and communicate service activation, assurance and billing requirements.

When you're adding a new service, the competition is stiff, the timelines are grueling, and the list of requirements seems endless. You need every advantage you can get. A methodology for describing your services in a simple, unified way can help streamline the process while complementing any Master Data Management (MDM) or Enterprise Resource Planning (ERP) implementation

Using a tag/value model, we have created a Standardized Service Order Format that is consistent and will help you define and manage all reference data necessary to define, code and decode ANY order, regardless of the service or underlying technologies. Our Common Language Services Information Service will help you:

  • Simplify and reduce the amount of effort required to roll out a new service
  • Reduce the cost associated with OSS/BSS modifications required to support new services by up to 35 percent
  • Accelerate time to market for new services
  • Contribute to improved revenue assurance
  • Offer OPEX avoidance from reworked service requests
  • Minimize cost of in-house service information naming resources (staffing)

Our Services Information Service delivers a well-defined, managed approach to defining all services through a single, flexible framework that provides discipline and efficiency across your systems, or in the case of converged services, across multiple providers.

In addition, our experts can help you design an implementation of service orders for new services based on new technologies. Working together, we determine your individual needs and guide your implementation of the industry standard Uniform Service Order Codes (USOCs) and Field Identifiers (FIDs). All of these codes fit within the Standard Service Order Format and are stored in our Common Language environment, along with supporting documentation as accessed through the Code Center.

All of the Common Language Information Services provide information via globally accessible, hosted registries, which make available large lists of published data that is relevant to a broad range of operators. We also provide a dictionary which forms the basis for naming and interpreting the information stored in Common Language registries and your systems in a meaningful and consistent manner.