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Common Language® Information Services: Training and Consultancy

Our training and consultancy services help our subscribers understand and make more effective use of Common Language Information Services in their business operations. The buttons below allow you to review and perhaps register your interest in our services. Furthermore, it’s possible to dive straight in and take our online, self-paced training modules from the comfort of your desk, right now.

Consultancy

Downloads:
Download DocumentBusiness Optimization Service

Business Optimization

Let us help you make the most of Common Language. Our SMEs’ previous engagements have entailed us working through the customer’s present method of operation and identifying areas where the customer could benefit from best-practice approaches that have previously been identified from across the industry. Let us:

  • identify efficient data implementation strategies
  • determine training needs
  • advise on where new systems or processes, coupled with Common Language, could assist in gaining significant efficiencies
  • gain better alignment and cohesion across your enterprise
  • define areas where more appropriate KPIs would be useful.

Merger and Acquisition Support

M&A is a significant exercise with assets, asset management, processes and information required to be understood quickly and efficiently. With years of experience in Common Language, the Common Language SMEs have aided significant merger and acquisitions through advice and training. We can provide a view of the commonality and differences between merging parties, helping Service Providers gain their economies of scale more quickly.

Instructor-led

Our instructor-led training enables attendees to interact with and obtain advice from a real person. Face to face instruction with real-time Q&A adds a level of communication unobtainable through online webinars. Instructor-led training is available via a number of routes:
  • In our New Jersey Training facility (included in standard subscriptions)
  • Via live meeting (included in standard subscriptions)
  • At a location of your choosing (included in standard subscriptions)

New Common Language Manager Training

  • Abstract: Provides training support for individuals responsible for coordinating the application/use of Common Language® and managing Common Language related activities within the company’s operations, business processes and systems as well as interface with industry peers.
  • Duration: 1 day
  • Download Course Outline
  • Availability: This course is available on request.
  • Contact your Client Account Director to Register

Information Services Seminar

  • Abstract: A comprehensive description of Common Language Information Services covering all the codesets and their applications. Very useful for managers and those needing to get an understanding of Common Language without getting into too much detail.
  • Duration: 2 days
  • Download Course Outline
  • Availability: This course is run on specific dates, download course dates here
  • Register

Information Services Virtual Seminar

  • Abstract: A high-level overview of Common Language Information Services covering all the codesets and their applications. Very useful for managers and those needing to get an understanding of Common Language without getting into too much detail.
  • Duration: 1 day
  • Download Course Outline
  • Availability: This course is run on specific dates, download course dates here
  • Register

Location Information Services Training Workshop (CLLI Code Set)

  • Abstract: Provides an in depth understanding of CLLI codes, their structure, the supporting documentation and the tools, such as CLONES & LocateIt®.
  • Duration: 2 Days
  • Download Course Outline
  • Availability: This course is run on specific dates, download course dates here
  • Register

NICode Training

  • Abstract: Enables the attendee to comprehend and use NICode format, structure and associated tools.
  • Duration: 1 Day
  • Download Course Outline
  • Availability: This course is run on specific dates, download course dates here
  • Register

CLLI Alert Training

  • Abstract: Provides a detailed understanding of CLLI Alerts and management.
  • Download Course Outline
  • Availability: This course is available on request.
  • Register

Connections Information Services Workshop Training

  • Abstract: Provides a comprehensive overview and understanding of the Connections codes format and structure and the applications available to support their use.
  • Download Course Outline
  • Availability: This course is available on request.
  • Register

Equipment Information Services Training Workshop

  • Abstract: Provides a comprehensive overview of the CLEI code, its format and structure, and the applications available to support its use, inlcuding the Telcordia equipment catalog.
  • Download Course Outline
  • Availability: This course is available on request.
  • Register

Services Information Services Training Workshop

  • Abstract: Provides the information necessary to understand the Service Order framework and the critical role of Service Orders, FIDs and USOCs in the areas of ordering, provisioning, billing and maintenance of all service offerings.
  • Download Course Outline
  • Availability: This course is available on request.
  • Register

Online Training

Narrated Self Paced Training


Overview Modules:
Common Language Information Services Overview
Abstract: Nearly every service provider activity is driven by the exchange of information, whether it relates to business processes supporting asset management, network management, services management or interconnection. As a result, providers recognize that inadequate information infrastructure strategies impact all aspects of their business.

Common Language Information Services role within Business Applications
Abstract: Illustrates the application of Common Language Information Services within day-to-day telecommunications business processes and demonstrates operational efficiencies and revenue gains by valuing the pivotal role of data and data standards across the network, system and processes.

Information Services Modules:
Location Information
Abstract: A single source of network location information that helps provide efficient, seamless collaboration with trading partners.

Equipment Information
Abstract: Providing a consistent, meaningful and unique method of identifying equipment, its capabilities and its classifications.

Connections Information
Abstract: Providing carriers and service providers with a way to represent physical and logical connections.

Services Information
Abstract: Providing the industry with a single, flexible approach to define and communicate service activation, assurance and billing requirements.

CLEI Code Request Process Training
Abstract: This training includes the basics of the CLEI Code and details for a Network Element Provider (NEP) to request a CLEI Code. The course first reviews the CLEI Code format and structure, then explains the documentation available to define the CLEI Code request process. Listed in the training materials are the product attributes the NEP needs to provide so that Common Language can define the CLEI Code for both new item releases and items being changed on a Product Change Notice (PCN). Upon completion of this course, the NEP will have the information needed to request CLEI Codes.

Technology Modules:
Wireless/LTE Technology Overview
Abstract: Common Language Information Services takes a look at the evolution of Mobile/Wireless Technology and how coding has been created to support the ever-changing wireless service offerings. This module is beneficial to students with a Wireline or Wireless Telecommunications background. Upon completion of this course, the student will have a better understanding of how Common Language solutions are applied to specific areas of a Mobile/Wireless Network.

Metro Ethernet Solution Overview
Abstract: Common Language Information Services bridge the gap between Metro Ethernet Forum standards, ATIS/OBF interconnection procedures, and Service Provider offerings definitions. This module is most beneficial to parties who have a primary focus on any one of these topics and need to better understand how Metro Ethernet services are ordered and named within Common Language-licensed Service Providers.

Online Events:


Overcoming Fixed Asset Management Challenges (24th June 2014)
Abstract: Whether your company has a singular focus on meeting aggressive infrastructure roll-out targets, or your network is at a more mature stage, appropriate accounting and tracking of assets is a necessity. Proper asset management has significant impact on a company’s ability to align operational and financial views and appropriately report on its status. iconectiv’s asset management solution permits service providers to confidently report to management, investors, auditors, and regulators on the financial performance of the business and simultaneously achieve substantial tax savings, increased control of capital expenditures, and reduced operational costs on management of inventories, warranties and repairs, and spares utilization.

FCC Connect America Fund (CAF) Reform, Phase II (22nd May 2013)
Abstract: The FCC’s objective of bringing affordable broadband to all Americans is continuing via Connect America Fund (CAF) reform. This webinar provides you with information on the latest news on the CAF reform and its progress, FCC requirements associated with the CAF reform, regulatory reporting requirements for CAF awardees and how to fulfil them, interconnection process and challenges for CAF awardees, and Common Language’s role in enabling interconnection and regulatory reporting for carriers.

50 Billion Connected Devices - Is Your Company Ready? Webinar (14th November 2012)
Abstract: A world of 50 Billion Connected Devices is driving a new future in telecom. This webinar focuses on identifying key trends in the telecom space, understanding implications on core network providers, and discussing how Ericsson Common Language® is uniquely positioned to help solve the business problems created by this new future.

FCC Universal Service Fund and Intercarrier Compensation Reform Overview Webinar (20th June 2012)
Abstract: The FCC’s objective to bring affordable broadband to all Americans has led to major reform of the USF and ICC. This webinar looks at what’s driving the reform, anticipated changes and impacts,  and how Common Language is positioned to support the industry.

CLLI Codes and Locations Services Overview (16th November 2011)
Abstract: Network Locations are so much more than an address. This presentation discusses the various uses of location information and the problems that occur when location information isn't managed cohesively across an enterprise. The presentation walks through some typical scenarios associated with location management and how CLLI and the Locations Services can assist.

CLEI Codes for Asset Management Throughout the Enterprise (29th June 2011)
Abstract: CLEI codes and records offer significant benefits when used to manage Network Assets. This presentation provides some insight into how service providers may review their approach to fixed asset management, use CLEI to ensure the whole organization is able to view the same network assets from multiple perspectives and links the various functions in an enterprise with the needs of the finance organization.

Common Language Information Services Metro Ethernet Webinar (9th March 2011)
Abstract: Metro Ethernet Services are experiencing significant growth. Like many other services, Metro Ethernet will require a significant amount of collaboration between service providers. This presentation provides an overview of how Common Language applies to Metro Ethernet services, enables the collaboration between service providers and how it adds value as an industry standard data infrastructure.

Common Language Information Services The Jigsaw Webinar (17th November 2010)
Abstract: Enterprise Resource Planning and Operational Systems Support systems are designed to manage a complex web of processes, each of which depend upon related information. This ongoing implementation and improvement of this complex set of processes represents quite a jigsaw puzzle. This presentation provides an overview of how Common Language applies, and adds value, to the management of the jigsaw puzzle as an industry standard data infrastructure.