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Common Language® Information Services: Training and Consultancy

Our training and consultancy services help our subscribers understand and make more effective use of Common Language Information Services in their business operations. The buttons below allow you to review and perhaps register your interest in our services. Furthermore, it’s possible to dive straight in and take our online, self-paced training modules from the comfort of your desk, right now.

Consultancy

Downloads:
Download DocumentBusiness Optimization Service

Business Optimization

Let us help you make the most of Common Language. Our SMEs’ previous engagements have entailed us working through the customer’s present method of operation and identifying areas where the customer could benefit from best-practice approaches that have previously been identified from across the industry. Let us:

  • identify efficient data implementation strategies
  • determine training needs
  • advise on where new systems or processes, coupled with Common Language, could assist in gaining significant efficiencies
  • gain better alignment and cohesion across your enterprise
  • define areas where more appropriate KPIs would be useful.

Merger and Acquisition Support

M&A is a significant exercise with assets, asset management, processes and information required to be understood quickly and efficiently. With years of experience in Common Language, the Common Language SMEs have aided significant merger and acquisitions through advice and training. We can provide a view of the commonality and differences between merging parties, helping Service Providers gain their economies of scale more quickly.

Instructor-led

Our instructor-led training enables attendees to interact with and obtain advice from a real person. Face to face instruction with real-time Q&A adds a level of communication unobtainable through online webinars. Instructor-led training is available via a number of routes:
  • In our New Jersey Training facility (included in standard subscriptions)
  • Via live meeting (included in standard subscriptions)
  • At a location of your choosing (included in standard subscriptions)

New Common Language Manager Training

  • Abstract: Provides training support for individuals responsible for coordinating the application/use of Common Language® and managing Common Language related activities within the company’s operations, business processes and systems as well as interface with industry peers.
  • Duration: 1 day
  • Download Course Outline
  • Availability: This course is available on request.
  • Contact your Client Account Director to Register

Information Services Seminar

  • Abstract: A comprehensive description of Common Language Information Services covering all the codesets and their applications. Very useful for managers and those needing to get an understanding of Common Language without getting into too much detail.
  • Duration: 2 days
  • Download Course Outline
  • Availability: This course is run on specific dates, download course dates here
  • Register

Information Services Virtual Seminar

  • Abstract: A high-level overview of Common Language Information Services covering all the codesets and their applications. Very useful for managers and those needing to get an understanding of Common Language without getting into too much detail.
  • Duration: 1 day
  • Download Course Outline
  • Availability: This course is run on specific dates, download course dates here
  • Register

Location Information Services Training Workshop (CLLI Code Set)

  • Abstract: Provides an in depth understanding of CLLI codes, their structure, the supporting documentation and the tools, such as CLONES & LocateIt®.
  • Duration: 2 Days
  • Download Course Outline
  • Availability: This course is run on specific dates, download course dates here
  • Register

NICode Training

  • Abstract: Enables the attendee to comprehend and use NICode format, structure and associated tools.
  • Duration: 1 Day
  • Download Course Outline
  • Availability: This course is run on specific dates, download course dates here
  • Register

CLLI Alert Training

  • Abstract: Provides a detailed understanding of CLLI Alerts and management.
  • Download Course Outline
  • Availability: This course is available on request.
  • Register

Connections Information Services Workshop Training

  • Abstract: Provides a comprehensive overview and understanding of the Connections codes format and structure and the applications available to support their use.
  • Download Course Outline
  • Availability: This course is available on request.
  • Register

Equipment Information Services Training Workshop

  • Abstract: Provides a comprehensive overview of the CLEI code, its format and structure, and the applications available to support its use, inlcuding the Telcordia equipment catalog.
  • Download Course Outline
  • Availability: This course is available on request.
  • Register

Services Information Services Training Workshop

  • Abstract: Provides the information necessary to understand the Service Order framework and the critical role of Service Orders, FIDs and USOCs in the areas of ordering, provisioning, billing and maintenance of all service offerings.
  • Download Course Outline
  • Availability: This course is available on request.
  • Register

Online Training

Narrated Self Paced Training


Overview Modules:
Common Language Information Services Overview
Abstract: Nearly every service provider activity is driven by the exchange of information, whether it relates to business processes supporting asset management, network management, services management or interconnection. As a result, providers recognize that inadequate information infrastructure strategies impact all aspects of their business.

Common Language Information Services role within Business Applications
Abstract: Illustrates the application of Common Language Information Services within day-to-day telecommunications business processes and demonstrates operational efficiencies and revenue gains by valuing the pivotal role of data and data standards across the network, system and processes.

Information Services Modules:
Location Information
Abstract: A single source of network location information that helps provide efficient, seamless collaboration with trading partners.

Equipment Information
Abstract: Providing a consistent, meaningful and unique method of identifying equipment, its capabilities and its classifications.

Connections Information
Abstract: Providing carriers and service providers with a way to represent physical and logical connections.

Services Information
Abstract: Providing the industry with a single, flexible approach to define and communicate service activation, assurance and billing requirements.

CLEI Code Request Process Training
Abstract: This training includes the basics of the CLEI Code and details for a Network Element Provider (NEP) to request a CLEI Code. The course first reviews the CLEI Code format and structure, then explains the documentation available to define the CLEI Code request process. Listed in the training materials are the product attributes the NEP needs to provide so that Common Language can define the CLEI Code for both new item releases and items being changed on a Product Change Notice (PCN). Upon completion of this course, the NEP will have the information needed to request CLEI Codes.

Technology Modules:
Wireless/LTE Technology Overview
Abstract: Common Language Information Services takes a look at the evolution of Mobile/Wireless Technology and how coding has been created to support the ever-changing wireless service offerings. This module is beneficial to students with a Wireline or Wireless Telecommunications background. Upon completion of this course, the student will have a better understanding of how Common Language solutions are applied to specific areas of a Mobile/Wireless Network.

Metro Ethernet Solution Overview
Abstract: Common Language Information Services bridge the gap between Metro Ethernet Forum standards, ATIS/OBF interconnection procedures, and Service Provider offerings definitions. This module is most beneficial to parties who have a primary focus on any one of these topics and need to better understand how Metro Ethernet services are ordered and named within Common Language-licensed Service Providers.