COMMON LANGUAGE®
Service Information Training
COMMON LANGUAGE Service Information is a unique naming system designed to clearly identify all the telecommunications services your company provides, as well as associated customer and network data.
The components of COMMON LANGUAGE Service Information are the Service Order, Uniform Service Order Codes (USOCs), and Field Identifiers (FIDs).
COMMON LANGUAGE Service Information training can help you:
- Communicate effectively with other telecom providers by speaking the same language as the industry leaders.
- Provide excellent service to your customers by reading and interpreting customer service information provided to you by other providers.
- Position your company as a leading edge service provider by taking advantage of the scope and details of the telecom practices.
- Integrate service information into your operations and systems in order to increase operational and functional efficiencies.
- Help increase revenue and reduce expenses by implementing service information solutions in your company.
Classes are scheduled on request and enrollment is open to all Service Information Standard licensees. These sessions are held in Piscataway, New Jersey at no extra charge, but our instructors can also travel to your site for an additional fee.
Service Information training can be customized to meet your specific needs. Please contact us for more information or complete our convenient online response form.
Benefit from our expertise in Service Information and -- most importantly -- help your company prosper in the telecommunications environment of tomorrow.